Associate Director of Social Events

The Watergate Hotel    Washington, DC
Job Description

The Hotel

Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve.

Location

The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer.

Strategic Intent

Train, supervise and work with all Catering associates to solicit and contract Weddings, Celebrations, Social Events & Catering functions resulting in customer satisfaction and profitability. Work closely with DOC and assist as and when required.

Organizational Structure

REPORTS TO: Director of Catering & Conference Services

General Duties and Responsibilities

  • Develop and conduct persuasive verbal sales presentations to prospective clients.
  • Solicit new pieces of business by participating in wedding planner events, receptions, local networking opportunities.
  • Write banquet menus, memos, and send out amenities for VIP Guests. Review and revise Catering Department, weekly events sheets and banquet event orders. Assist the DOC in formulating and revising annual and monthly forecasts. Communicate with sales, front office and reservations to coordinate and monitor guest room blocks and special reservation needs.
  • Monitor in house group activity aiding as needed such as organizing exhibit set up.
  • Assist and mentor Event Managers and Co-coordinators as and when needed in their day to day assignments.
  • Establish rapport with and entertain wedding planners /event coordinators while promoting hotel facilities and services. Conduct walking site inspections throughout property.
  • Advise sales staff as to ability to accommodate client demands including phone requirements, fit of available space and materials such as booths. Assist sales staff in promoting hotel, developing leads and securing rebooking.
  • Plan and conduct pre and post-convention meetings with clients and respective departments.
  • Document tracking of account activity. Access and input data into a computer system to generate account history reports. Negotiate, prepare and write contracts and enter information into the automated sales system.
  • Interact with clients to determine needs and direct staff accordingly. Respond to telephone and walk-in inquiries of potential guests.
  • Create special themes and menus.
  • Communicate both verbally and in writing to provide clear direction to staff.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

Experience and Requirements

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in and help co- workers with their job duties and be a team player. Thorough knowledge of food and beverage products, proper preparation and presentation of foods and beverage items. Ability to prepare signage for catering functions. Ability to grasp, lift and/or carry, or otherwise move goods weighing a maximum of 20 lbs. on an occasional basis. Ability to create special themes and menus. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.

Ideal candidate will count with established local and national wedding planner data base/relationships and 3rdparty vendor connections to maximize social events production within the luxury space at a potential wedding/social events tune of fifty (50) celebrations a year, plus.

Each of the items listed is considered an essential function of the position. However, the duties, responsibilities and requirements presented in this job description are intended to be broad based and high level and should not be construed as an exhaustive list of all roles or responsibilities for the position. The Company reserves the right to alter the duties and responsibilities of the position.

It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Employees or applicants should direct requests for accommodation to Director of Human Resources.

Job Type: Full-time

Salary: $80,000.00 to $81,000.00 /year

Experience:

  • relevant: 2 years (Required)
  • Social Event Sales: 2 years (Required)

Work authorization:

  • United States (Required)

Additional Compensation:

  • Bonuses

Work Location:

  • One location

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan

Tue, 12 Nov 2019 15:24:52 GMT

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