Benefits Advisor

US Department of Labor    Chicago, IL
Job Description
$45,703 - $87,933 a yearPart-timeDuties Summary

This position is located in the Department of Labor/EBSA, Chicago, IL.

This position is inside the bargaining unit.

Responsibilities

GS-7: Provides technical information, guidance and assistance in response to written, telephonic, and walk-in inquiries from plan administrators, participants and beneficiaries, members of congress, and the general public on the rights and benefits of individuals under the job related acts. Conducts detailed fact-finding and researches, analyzes and applies the provisions of ERISA, COBRA, ACA, HIPAA, Mental Health Parity and Addiction Equity Act, Newborns' and Mothers' Health Protection Act, Women's Health and Cancer Rights Act, Genetic Information Non-Discrimination Act, Michelle's law and other statutes and related regulations in the course of responding to inquiries. Directly assists participants in obtaining benefits to which they are entitled but which they have not been able to secure from plan officials on their own. Performs liaison duties with agencies, industry and employee groups and other organizations.

GS-9: Provides technical information, guidance and assistance in response to written, telephonic, and walk-in inquiries from plan administrators, participants and beneficiaries, members of congress, and the general public on the rights and benefits of individuals under the job related acts. Conducts detailed fact-finding and researches, analyzes and applies the provisions of ERISA, COBRA, ACA, HIPAA, Mental Health Parity and Addiction Equity Act, Newborns' and Mothers' Health Protection Act, Women's Health and Cancer Rights Act, Genetic Information Non-Discrimination Act, Michelle's law and other statutes and related regulations in the course of responding to inquiries. Advises participants in obtaining benefits to which they are entitled but which they have not been able to secure from plan officials on their own. Directly assists participants in obtaining benefits to which they are entitled but which they have not been able to secure from plan officials on their own. Works with plan sponsors and employee benefit plans on behalf of plan participants to resolve disputes regarding plan-wide participant contribution and abandoned plan complaints through informal dispute resolution.

GS-11: The duties are the same as the GS-9, but performed with less supervision.

Supervisory status

No

Promotion Potential

12 - There is no obligation to provide future promotions to you if you are selected. Promotions are dependent on your ability to perform the duties at a higher level, the need for an employee promoted to the higher level, and supervisory approval.

  • Job family (Series)

    0301 Miscellaneous Administration And Program

  • Requirements

    Requirements Conditions of Employment
  • U.S. Citizenship.
  • Appointment to this position requires a background investigation.
  • Applicants must meet time-in-grade, time-after-competitive-appointment and qualifications requirements within 30 calendar days after the closing date of the vacancy to be eligible for consideration for selection. Federal Employees Please Note: Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met and reflects your position title, pay plan/series/grade, tenure and the type of appointment (i.e. competitive/excepted). In some cases you may need to submit more than one SF-50. Reference the "Required Documents" section for additional requirements.

    Qualifications

    GS-11: Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-9, in the Federal Service. GS-9: Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-7, in the Federal Service. GS-7: Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-5, in the Federal Service.

    Specialized experience is defined as experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.

    IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

    This experience may have been gained working with pension and health benefit plan administration; or in a consulting firm, law firm, actuarial or accounting firm; in a labor union, health and pension trade association; or in a research service, bank trust department, brokerage firms, insurance companies, or investment firms.

    GS-7: Some examples of qualifying experience include: experience that demonstrates the ability to provide assistance and educational information to individuals, employers, special interest and other groups in the employee benefits field; conduct fact-finding and researches, analyzes and applies provisions of health benefit acts and other statutes and related regulations to respond to inquiries; Assist in obtaining benefits for participants.

    GS-9: Some examples of qualifying experience include: experience providing technical information, guidance and assistance in response to written and telephonic inquiries related to various benefits act; conducts detailed fact-finding and researches, analyzes and applies the provision of ERISA in the course of responding to inquiries; Determines eligibility or entitlements to benefits; directly assists participants in obtaining benefits entitlements.

    GS-11: Some examples of qualifying experience include: Professional legal work in the interpretation of Federal laws and legal requirements concerning health and pension plans or in such related fields as taxation, securities, real estate, corporations, trusts, bankruptcy, and investments; Professional auditing and accounting work that involved determining compliance with Federal and State laws governing health and pension plans, securities, banking, insurance or corporations; Knowledge of ERISA, COBRA, ACA, HIPAA, Mental Health Parity and Addiction Equity Act, Newborn's and Mother's Health Protection Act, Women's Health and Cancer Rights Act, Genetic Information Non-Discrimination Act, Michelle’s Law and related laws, regulations and policies.

    GS-11: In addition to the examples of specialized experience shown above your application must demonstrate knowledge of ERISA laws and regulations or those similarly complex Federal or State financial regulatory programs.

    Education may be used to substitute for specialized experience for this position.

    TO SUBSTITUTE EDUCATION FOR EXPERIENCE APPLICANTS MUST PROVIDE PROOF OF COMPLETION OF DEGREES IF APPLICABLE.

    GS-7: 1 full year of graduate level education or superior academic achievement as listed below: Superior Academic Achievement (SAA) is automatically qualifying for the GS-7 level. SAA is based upon one of the following three criteria: 1) Class standing - you must be in the upper third of the graduating class in the college, university or major subdivision based on completed courses; or 2) Grade Point Average (GPA) - you must have a cumulative GPA of 3.0 or higher (out of a possible 4.0) based on 4 years of education or based on courses completed during the final 2 years or a 3.5 GPA in the major field of study completed during the final 2 years of the curriculum; or 3) Election to membership in a national scholastic honor society. GS-9: A master's or equivalent graduate degree or two full years of progressively higher level graduate education leading to such a degree or LL.B., or J.D., if related

    GS-11: Ph. D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related.

    Education

    To use your education as a basis for meeting the minimum qualification requirements (MQR) for this position, you must submit academic transcripts demonstrating that you meet the qualifying educational requirements. If specific course work is required to fulfill the MQR, you must supply transcripts from each academic institution in which the required courses were taken to receive credit for that course work. See the "Qualifications and Evaluations" section of this announcement for more details. If you do not submit sufficient academic documentation demonstrating that you meet the eligibility and MQR for this position, your application will be deemed incomplete & any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service. If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum course work requirements for this position. Click Evaluation of Foreign Education for more information or you will be ineligible for further consideration.

    Additional information

    DOL seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential. Federal Employees Please Note: Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met and reflects your position title, pay plan/series/grade, tenure and the type of appointment (i.e. competitive/excepted). In some cases you may need to submit more than one SF-50. Refer to these links for more information: GENERAL INFORMATION , ADDITIONAL DOCUMENTATION , FORMER FEDERAL EMPLOYEES

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Click here for Evaluation details. For Displaced Employees ONLY: if you meet the eligibility requirements for special priority selection under ICTAP / CTAP , you must be well-qualified for the position to receive consideration for special priority selection. ICTAP/CTAP eligibles will be considered "well-qualified" if they attain at least a rating score of 85.0 in a numerical rating scheme. Be sure to review DOL Account Eligibility Questions #24 and 27 to reflect that you are applying as an ICTAP/CTAP eligible and submit supporting documentation. Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies: Communication Skills: Clearly and effectively conveys information (orally and in writing) to individuals and groups. Individual Effectiveness: Organizes work and sets realistic personal goals. Interpersonal Effectiveness: Shows understanding, professionalism, courtesy, tact, and concern. Technology Application: Uses computers and computer software applications. Critical Thinking/Problem Solving: Identifies and analyzes problems. Customer Relations: Identifies and understands stakeholder problems. Under close supervision, attempts resolution of identified customer problems through provision of accurate technical information gained through analysis of regulatory and plan provisions and clear, concise explanation of benefits due. The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview). Your evaluation may also include a review by an HR Specialist or panel and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc). The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your vacancy question responses. If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.

    To preview questions please click here .

    Background checks and security clearance Security clearance

    Other

    Drug test required

    No

  • Required Documents

    Required Documents

    The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. Also, do not upload password protected documents. Follow the instructions: click How To Submit Supplemental Documentation Document. The following documents are required from all applicants (PLEASE READ CAREFULLY): ARE YOU A CURRENT OR FORMER FEDERAL EMPLOYEE? If applying as a status candidate with current or former Federal Service, please provide a copy of your last or most recent SF-50, "Notification of Personnel Action” which shows your appointment eligibility for the position for which you are applying. Your SF-50 must identify the highest grade you held on a permanent basis, Pay Plan/Pay Schedule, Series, and Grade/Pay Band, and career status. Multiple SF-50 may be submitted to demonstrate your highest previous rate and eligibility.
  • WARNING: An award SF-50 (ex. cash or time off award) may not indicate grade, step and competitive status. For current DOL employees, an award SF-50 DOES NOT indicate grade and step.
  • Most recent performance appraisal/evaluation signed and dated within 18 months is requested by the agency, but will not disqualify candidates if not submitted. If not submitted during the application process, one may/will be requested at the time of the interview if the opportunity is extended. Applies to current and former Federal employees.
  • Land Management Eligibles: a copy of your most recent Notification of Personnel Action (SF-50 or equivalent) proving your eligibility for appointment under the Land Management Workforce Flexibility Act. This service must have been performed in the competitive service, under a time limited appointment in a Land Management Agency, as defined by P.L. 114-328. For more information, click here .
  • The following documents are required if applicable:

    - Displaced Employee Placement Documents - Only required if requesting priority consideration under ICTAP / CTAP Eligibility. - DD-214 - verifying military service, eligibility for consideration under the Veterans Employment Opportunity Act (VEOA) and showing character of discharge (ex. Member Copy 4 and 2 are acceptable vs. Copy 1 which is not acceptable to adjudicate veteran's preference) - Special/Non-Competitive Appointing Authority Documents - Applicants who are eligible for consideration, and wish to be considered, under one of the following non-competitive hiring authorities must submit appropriate documentation (click on the links below to see the documentation requirements): Military Spouses (MISP)
  • Cover Letters are not mandatory and will not be used to verify experience, but may be submitted
  • Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship , and the E-Verify system will be used to confirm the employment eligibility of all new hires.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits

    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits .

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.


  • Fri, 15 Mar 2019 10:12:16 GMT

    Recent from Blog

    The Jobrino blog is written with jobseeker and employers in mind to enable them to realize their full potential. Jobrino blog is your one-stop destination to find new research about the workplace and the latest insights into the employment market.

    What things to bring to a Job Interview– Job Interview Tips

    It is very important to be prepared for everything with physically to mental need, well organized and ready to go when you attend a job interview. You should start preparing for your interview as soon as a company gets in touch with you about your candidacy. Below ...

    Read more

    Here’s What to Wear to a Job Interview

    A job interview is one of the most stressful situations any of us are ever likely had experienced. But the old adage still stands: fail to prepare, prepare to fail. One may not control exactly how the meeting will go, or whether you get the job. But, as with most ...

    Read more

    Salary Questions All Managers Should Be Prepared to Answer

    Monetary factors play a major role in attracting quality job candidates and retaining the best employees. You cannot lure the potential job candidates if...

    Read more

    Help Recruiters Find Your Resume on Google

    You dedicate your time and effort in creating an effective resume but now what? The next important step is to make it reach out to people who...

    Read more