Customer Service Rep

St. John Health System, OK    Tulsa, OK
Job Description

We Are Hiring

Customer Service Rep
Department: Lab Support Services
Schedule: 40 hours weekly, Full Time Evenings, Mon - Fri, 1:00 pm - 9:30 pm
Location: RML Tulsa, Ok.

Now is a great time to join our family of dedicated, highly skilled Customer Service Reps!

Why Join Ascension?

St. John Health System, based in Tulsa, Oklahoma, was founded in 1926 by the Sisters of the Sorrowful Mother. Beginning with a 50-bed hospital, St. John Health System now incorporates the skills of more than 800 primary care and specialty physicians, 7,000 employees and several medical centers throughout northeastern Oklahoma.

St. John Health System is part of Ascension, a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, especially to those most in need. In FY2018, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs.

Regional Medical Laboratory Inc. (RML), part of St. John Health System, is a nationally-renowned commercial reference laboratory that provides testing services for physicians and hospitals within a four-state region and performs more than 9 million procedures each year. RML provides services for multiple hospitals in the Oklahoma region and several satellite locations in Tulsa, northeastern and central Oklahoma and southeastern Kansas.Why Work for St. John

Power of Purpose: For us, work is more than the place we go each day. It’s an environment that nurtures relationships, connects talent, and understands patients so we can provide holistic care that treats the whole person: body, mind and spirit. Our innovative approach impacts and influences the community that we serve.

Culture of Teamwork: We encourage diversity of talent and thought; while offering the support of a multidisciplinary team. We work to build teams that respect each other. A team that respects each other feels good. We are on a mission to help people feel good, patients and associates.

Compensation/Benefits: At Ascension, we care for the people who are the foundation of our work to fulfill our mission: our associates. We offer a comprehensive benefit package inclusive of medical, dental, vision, retirement, and generous PTO. Associates can also take advantage of other great benefits like tuition reimbursement or adoption assistance.

If you are looking for a place to work that will take your career to new heights, St. John Health System is for you. Our people are what makes the difference. Our associates commit themselves daily to our mission of providing spiritually center – holistic care to all, especially those that are poor and vulnerable.


What You Will Do

As an Associate with St John Health System, you will have the opportunity to perform a variety of customer service functions.

Responsibilities:

  • Handles customer service inquiries and problems. Provides orientation and education for various types of equipment to customers. May also include instructions on patient owned repairs.
  • Uses systems for tracking, information gathering, or troubleshooting.
  • Responds to inquiries and may refer customers to secondary sources.
  • Maintains records as appropriate.

What You Will Need

Education:

  • DiplomaHigh school diploma or GED required.

Work Experience:

  • None required.


Sat, 24 Aug 2019 12:34:50 GMT

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