Fraud Prevention Specialist

Santander Bank    Framingham, MA
Job Description
Fraud Prevention Specialist-1803626


Researches and analyzes high risk transactions across all payment channels to identify possible cases of fraud. Interacts with internal and external customers and supervisor to recommend and perform appropriate actions required to mitigate losses and to provide a positive customer experience. Documents and evaluates results of actions to support fraud trending and reporting and ensures that best practices are followed. Mentors less experienced Specialists.Responsibilities
  • Apply expanded knowledge base of fraud schemes to assist in handling of specialized fraud functions such as identity theft and cross-channel fraud
  • Assist with more complex assignments as requested
  • Identify control issues/policy violations and propose actions to mitigate reoccurrence
  • Identify fraud patterns and communicate observations to analyst(s)
  • Provide support to Field Investigators
  • Maintain and update case management system for tracking of fraud cases and relevant information
  • Comply with all applicable federal regulations in decision process
  • Provide exceptional service to internal and external customers, including support all branches
  • Rapidly decision and accurately code results
  • Determine next action based on research results to mitigate fraud losses
  • Research and analyze high risk transactions across all payment channels with a sense of urgency in a fast paced environment
  • Qualifications
  • Bachelor degree in a Business related field preferred; not required depending upon experience
  • Minimum 3 years financial services experience, plus a basic understanding of fraud detection and prevention
  • Ability to multi-task as required
  • Ability to work independently on special projects
  • Demonstrates aptitude to utilize computer systems, adhere to bank policies and procedures, and ensure compliance with applicable bank regulations
  • Good communication skills
  • High level of professionalism and confidentiality
  • Minimum 3 years financial services experience, plus a basic understanding of fraud detection and prevention
  • Works well in a team environment
  • “At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply

    Job:Loss PreventionPrimary Location:Massachusetts-Framingham-5 Whittier Street - 06365 - Whittier Street-CorpOrganization:Consumer & Business Banking (1001)Schedule:Full-time

    Job Posting:Mar 14, 2019, 4:17:40 PM

    Fri, 15 Mar 2019 08:11:18 GMT

    This job posting is no longer available on Jobrino.
    Find similar jobs: on Job Search

    Recent from Blog

    The Jobrino blog is written with jobseeker and employers in mind to enable them to realize their full potential. Jobrino blog is your one-stop destination to find new research about the workplace and the latest insights into the employment market.

    What to Do If You Are Late For an Interview | Job Interview Tips

    Arriving late to a job interview can be a difficult situation to recover from. However, there are a few things that you can do to bring the interview back into your favour. Inform your interviewer in advance by explaining your situation, you may be able to be ...

    Read more

    10 Best Job Opportunities in USA Check Out and Apply now

    The person is not too old to set another goal or to dream a new dream. Switching to the better company or role can energized your career and offer some of the benefits you have wished: that have a better work-life balance, culture, best job opportunities ample ...

    Read more

    How to land your next Entry level Jobs in USA

    Entry level jobs are lower-level positions at companies. They requires or have less experience and responsibility. People in entry level jobs often receive more training from senior level employer. If you are just starting out in your career, or are switching ...

    Read more

    5 Valid Reasons for Changing Jobs in USA

    Answering the question, “Why do you want to change jobs?” while sitting in a job interview can be quite uneasy and uncomfortable for you. The hiring managers will naturally be curious as to why you wish to change jobs and want to hear the right reasons from you. ...

    Read more