We are seeking an experienced software Implementation Manager (IM) who can work as part of a team to coordinate and facilitate the on-boarding of new clients and/or additional software applications, upgrades and deployments.
The Implementation Manager will be responsible for gathering client requirements, managing client communication during the implementation process, and ultimately, transitioning the client relationship to the Client Success team upon successful deployment. The IM must be extremely organized and solutions-oriented, with excellent critical thinking and decision-making experience. They should also have a keen attention to detail and be able to prioritize and escalate issues as necessary.
Location: Lake Mary, FL
***Please note in light of COVID-19, all of our employees globally are telecommuting until further notice.***
Reports to: Implementation Director
Travel Requirement: Up to 30% with occasional periods of extended travel
Posted on : 4 days ago
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