Lead Mgr HR Research & Analytics

RAI    Winston-Salem, NC
Job Description

Reynolds American Incorporated is positively transforming the tobacco industry. We’re a family of companies that strives for success in everything we do. The future inspires us because our people are igniting the breakthroughs that are redefining the ways adult tobacco consumers enjoy tobacco in the 21st century.

When other companies talk about growth, they only talk about size. At RAI, we focus on the growth of our people. We take pride in each other’s growth and well-being throughout our careers. We invest in your career and total well-being because we know our companies succeed when our people thrive.

At the RAI companies you’ll have the opportunity to work on iconic brands and revolutionary products by collaborating with visionary, principled and passionate people every day.

This position is within Reynolds American Services Company—a subsidiary that provides support services, including compliance, HR, law, finance, information management, and more to all of the subsidiaries of RAI.

The Lead Manager HR Analytics will be primarily responsible for building out comprehensive enterprise-wide employee reporting and metrics to inform decision-making processes. This individual will design and develop the reports and analytics needed to support the strategic and operational objectives of the Human Resources department as well as provide day-to-day support for internal and external stakeholders. This individual should exhibit credibility and knowledge in the HR reporting function as well as demonstrate strong analytical and communication skills.


  • Identify and support HR business reporting and data needs, including creation and maintenance of key data sets, reports, and metrics, embedding utilization throughout the function
  • Develop and implement workforce analyses, synthesizing multiple data sources to build robust insightful reports for management
  • Collaborate with US and Global analytics teams to design, develop and implement new and enhanced analytics, dashboards and reports across the HR function, as well as support projects in the analytics space
  • Runs regular audits over HR data and reports issues to be corrected
  • Act as an internal consultant for stakeholders, providing excellent customer service
  • Evaluate report requests and makes suggestions for improvements to better meet stakeholder requirements
  • Partner and develop relationships both internally and externally to provide data, analytics, and participate in special projects
  • Participate in various HR projects and deliver the source data for the analysis in the project team
  • Own and assist with ad hoc requests as needed



4 year degree required; degree in Human Resources, Computer Science, Math, or related discipline strongly



  • 3+ years of relevant experience in HR or business reporting and analytics required
  • Demonstrated business analysis or workforce analysis capability
  • Skilled at querying databases as well as creating spreadsheets, generating dashboards and tracking effective
  • metrics using multiple data sources
  • Advanced skill with Microsoft Excel spreadsheets and formulas; VBA experience a plus
  • Knowledge of or capacity to learn basic predictive analytical modeling techniques
  • Proficient in problem analysis, issue resolution, prioritizing, planning and time management
  • Experience in advanced analytics preferred


  • Exceptional problem solving/decision making skills and intellectual curiosity
  • Strong oral and written communication skills as well as the capacity to lead and influence
  • Ability to properly handle confidential information, retain a professional demeanor under pressure and effectively work with employees at all levels in an open floor environment
  • Strong administrative, project management and organizational skills, with the proven ability to take the initiative to complete assignments and responsibilities on time
  • Demonstrated ability to multi-task and manage multiple projects simultaneously
  • Ability to navigate ambiguity by strategically engaging stakeholders
  • An open and creative mindset, seeks continuous improvement and is willing to challenge the status quo
  • Proficient in the use of office technologies (MS Excel, Outlook, PowerPoint) – experience in Microsoft Power BI and Microsoft Azure preferred

Compensation/Targeted Bonus

  • Competitive Annual Salary
  • Targeted Annual Bonus
  • Relocation assistance available for those who qualify.

Benefit Summary

Our company offers very competitive compensation and benefit plans, including:

  • 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation. Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent
  • Comprehensive health- and welfare-benefits package
  • Eleven paid company holidays annually, plus a generous paid vacation plan based on length of service
  • Company-paid sick and personal days, funeral leave and jury duty leave
  • Confidential personal financial counseling service
  • On-site health clinics and fitness centers
  • A matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice
  • Health-care advocacy service
  • Volunteer service opportunities
  • Federal credit union membership through Allegacy Federal Credit Union
  • Extensive training opportunities


Reynolds American Inc. is an indirect, wholly owned subsidiary of British American Tobacco p.l.c., and the U.S. parent company of R. J. Reynolds Tobacco Company; Santa Fe Natural Tobacco Company, Inc.; American Snuff Company, LLC; Niconovum USA, Inc.; Niconovum AB; R. J. Reynolds Vapor Company; Lorillard Licensing Company, LLC; and Reynolds Brands, Inc..

Reynolds American Inc. and its affiliated companies is an Equal Opportunity / Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Our organization offers a level of challenge, responsibility and creativity for motivated employees that stands apart from the crowd.

We are also committed to employing a diverse workforce and valuing different perspectives, experiences and talents to maximize the company s potential for successfully achieving its business objectives.


Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly.

Email: [email protected]

Tue, 12 Nov 2019 01:23:20 GMT

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