Mental Health Coordinator

Description

Position Overview:
The Mental Health Coordinator (MHC) is responsible for assisting the Director of Mental Health Services in the planning, managing, and coordinating services of the Article 31 Clinic in accordance with all regulatory bodies primarily at, but not limited to, the Ryan NENA satellite. The MHC ensures that the department is employing evidence-based practices, meeting or exceeding all established standards, meeting or exceeding expected levels of service, and overseeing QI activities for the assigned site. The MHC also serves as the initial point of contact for patients seeking Mental and Behavioral Health Services for the Ryan Health Mental Health Department Article 31 satellite NENA or assigned site. The MHC will manage the site s intake assessment process and collaborate with the Director of Mental health, Intake Coordinator, Psychiatrist and supervisory staff to expedite triage and connection to the Article 31 clinic. This work is carried out in support of the mission and goals of Ryan Health.
Essential Functions:
* Provide clinical and administrative supervision of day-to-day operations of assigned staff ensuring department is in compliance with all regulatory bodies and internal policies and procedures.
* Supervision and evaluation of staff assuring that they maintain individual levels of services, provide quality services, meet documentation standards and work effectively as part of a clinical team
* Plan and initiate site Quality Improvement (QI) activities in conjunction with the Mental Health Coordinator to track measures and reach departmental QI goals.
* Assist with program planning, development, and the implementation of programs to address the needs of patients served.
* Assist with proposal writing for new programs/initiatives.
* Monitor budget expenses and revenues and assure that targeted levels of service are reached.
* Field site mental and behavioral health services phone referrals including direct patient requests, pending hospital discharges and referrals from outside agencies.
* Field site internal referrals received for mental/behavioral health services and psychiatry.
* Provide information on services available at the Emotional Wellness Center to walk-ins and direct referrals from other Ryan departments/programs.
* Record and maintain referral log spreadsheet and monitor/report on data/outcomes.
* Provide regular walk-in hours at the Article 31 clinic/satellite for patients seeking mental and behavioral health services.
* Identify training needs of staff and assist in the development of a Department wide in-service program.
* Ensure ongoing marketing of the program and coordination of services by developing and maintaining an outreach plan to area residences, day treatment programs, club houses and other community providers.
* Provide direct patient care using evidenced based practice interventions.
* Conduct complete initial diagnostic assessment for all patients seeking services with the Article 31 clinic including administering appropriate screeners, documenting social history, mental status exam, and consulting/collaborating with psychiatrist and supervisor as necessary.
* Assign cases to therapists as indicated based on assessing clinical compatibility and patient needs.
* Collaborate with clerical support staff to ensure initial appointments with therapists and psychiatrists are expedited and to promote engagement in treatment process.
* Request/obtain medical/patient records form previous/referring facilities and/or schools or other collateral agencies.
* Monitor intake process and identify workflow areas needing improvement, communicate observations with supervisory staff in a timely fashion.
* Supervise student interns as assigned.
* Provide supervisory coverage for the Article 31 clinic/satellite, working with management staff to resolve patient issues, provide clinical and administrative support as necessary.
* Participate in regular department risk management meetings, supervisory meetings, staff meetings and in-service trainings as scheduled.
* Provide clinical services for/maintain a small case load and/or run therapeutic groups.
* Immediately report any incidents, issues or unusual occurrences to supervisor.
* Other special projects/assignments as needed.
* Flexible work hours depending on needs, including evenings and occasional weekends.
* Flexibility to work at other Article 31 sites as required.
Education, Licenses and/or Certifications Required:
* Master s degree, PhD or PsyD
* Licensed Clinical Social Worker or Licensed Psychologist
Preferred Qualifications:
Spanish language fluency
?Competencies Required:
Customer Service:
* Professional, courteous and respectful attitude when interacting with patients.
* Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patient served (if applicable).
* Commits to exceeding expectations of the patient.
Cooperation/Teamwork
* Works well with others.
* Contributes input to improve outcomes.
* Asks others for opinions and feedback; provides feedback in a tactful respectful way.
Minimal Training Time:
Six-month introductory period.
Working Conditions:
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, talk and listen.
The employee is occasionally required to move about the office; use hands and fingers to feel, handle, or operate office equipment.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment
The work is primarily in a mental health clinic and/or general primary care setting which includes the unpredictability in behaviors of individuals and acute and chronic infectious diseases which may be contagious. Adequate preparation and precaution is necessary.
Disclaimer
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This position may be required to perform other duties. If such work becomes a permanent and regular part of the job, a new description will be prepared.
Equal Opportunity Employer
Ryan Health is an Equal Opportunity / Affirmative Action Employer and does not discriminate because of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, gender identity, military veteran status, or any other characteristic protected by law. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.

Posted on : 2021-02-23T17:58:37Z