Office Manager

Sumter County    Wildwood, FL
Job Description

GENERAL DESCRIPTION:

Highly responsible supervisory work that is performed in accordance with prescribed and well established procedures. Supervise the day to day operations of an office which includes: give assistance to employees with issues concerning department of motor vehicles, ad valorem taxes, non-ad valorem taxes, delinquent taxes, hunting, fishing, and driver’s licenses, and maintain staffing levels. Responsible for training new employees and keeping present employees updated on procedural changes.

ESSENTIAL JOB FUNCTIONS:

1. Renders assistance to the public as needed. Answer inquires regarding driver license procedures, taxation, hunting and fishing licenses, and various other matters related to the Tax Collector’s office. Explains clearly and concisely the rules and procedures relating to Tax Collector matters. Handles complaints as necessary.

2. Provides the public with information relating to taxes and licenses. Reviews forms for accuracy, explains procedures, fees and determines missing documents, enters information into the computer.

3. Understand and stay current with state and federal regulations relating to the Tax Collector’s office. Attends Division of Motor Vehicle and Driver License Coalition and training as required.

4. Prepares and verifies receipts, forms and documents related to the office and payments.

5. Create and maintains complex alphabetical and numerical files as necessary for proper record keeping of transactions and internal controls.

6. Maintains accurate inventory of titles, tags and decals for office and state files. Replenishes stock as needed.

7. Prepares correspondence, memoranda, reports, records, orders, and other office documents. Performs routine office duties including, but not limited to, research and retrieval of records.

8. Trains new employees in all phases of their duties and keeps present employees updated on procedural changes.

9. Processes timesheets and maintains adequate staffing levels for the office.

10. Perform annual audits as required.

11. Balances state and county computers daily with cash drawer, prepares bank deposit slip of money collected.

12. Regular attendance.

[These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related marginal duties as required.]

MINIMUM QUALIFICATIONS:

KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge of County and State laws and regulations applicable to the Tax Collector’s Office.
  • Knowledge of math, business English, and vocabulary.
  • Ability to accurately prepare complex forms, documents, and reports.
  • Ability to establish and maintain an effective working relationship with other employees, other departments, officials, other county offices, and the public.
  • Ability to communicate courteously and effectively both verbally and in writing.
  • Ability to operate a complex state or county computer system.
  • Ability to understand, apply and maintain complex regulations and oral instructions.
  • Ability to accurately handle cash receipts and maintain complex filing systems.
  • Ability to perform the technical and clerical functions of the position with a high degree of accuracy and efficiency.
  • Ability to access, input, and retrieve information from a computer using Microsoft Word and Excel and other programs used in the Tax Collector’s office.
  • EDUCATION AND EXPERIENCE:

  • Graduation from an accredited four (4) year college or university with a Bachelor's Degree in Public Administration, Business Administration or a closely related field.
  • Five (5) years experience in a Tax Collector’s office (preferred).
  • Three (3) years supervisory experience.
  • LICENSES, CERTIFICATIONS OR REGISTRATIONS:

  • Valid Florida Driver’s License and a driving record acceptable to insurance provider.
  • Certified Florida Collector Assistant (CFCA) within one (1) year of employment.\
  • ESSENTIAL PHYSICAL SKILLS:

  • Acceptable vision (with or without correction)
  • Acceptable hearing (with or without correction)
  • Ability to communicate orally.
  • Ability to sit at a desk and view a display screen for extended periods of time.
  • ENVIRONMENTAL CONDITIONS:

  • Inside in an office environment.
  • Reasonable accommodation will be made for otherwise qualified individuals with a disability.


    Tue, 12 Feb 2019 13:28:37 GMT

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