You can make someone's day with a smile and genuine care. At Chick-fil-A 42nd and Madison, we are a team that strives every day to positively influence and care for everyone we come in contact with, take good care of ourselves, and take good care of our resources. We are passionate about our core values:
At Chick-fil-A 42nd and Madison, our Operations Managers are a key ingredient to smooth day-to-day restaurant operations and a remarkable guest experience. This role is responsible for just that: ensuring we are consistently providing crave-able food and remarkable service to our guests from open to close.
This role spends 90%-100% of their time on the floor running a shift, managing the operations, and leading the team. Specific areas of oversight includes greeting guests and taking/entering orders, completing transactions, preparing beverages, assembling orders, hot and cold food production, working the line, dispatching and taking deliveries, food and ingredient preparation, cleaning and maintenance, resolving guest complaints, helping train new employees, and rigorously adhering to safety and quality standards.
Job includes other duties and responsibilities assigned by management.
Ideal candidates for Operations Manager role will have a high degree of personal effectiveness competencies including integrity, humility, learning and personal development capacity, reliability, professionalism, adaptability and flexibility, team player, strong work ethic, a sense of urgency, and a drive for excellence.
Key abilities required for this role and future success with Chick-fil-A 42nd and Madison include: active listening, problem sensitivity, number facility, deductive reasoning, inductive reasoning, information ordering, manual and finger dexterity, written expression, oral comprehension oral expression, speech recognition, information ordering, near vision, reading, service orientation.
Technology skills include use of ipads, applications, email, POS software, kitchen production system computer monitors, windows tablet, automated label printers, bluetooth thermometers, equipment control boards, HR software, inventory management software, MS office suite, google drive, spreadsheet software, time accounting software, calendar and scheduling software, accounting software, and more.
Posted on : 2021-03-04T03:10:59Z
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