Order Entry / Customer Service Job Description Sunland Distribution is looking for an Order Entry / Customer Service Representative at our Waverly, FL location. We are a Truckload and LTL refrigerated carrier/warehouse servicing the east coast and parts of the south and mid-west. Job Duties and Requirements: Primary Duties:
Receive and enter freight orders into Sunland’s software system accurately and in a timely manner.
Follow up with customer to make sure all necessary information is obtained for the orders entered.
Ownership of these duties and initiative to obtain all information.
Print paper delivery pros for the orders entered.
Call and obtain information on new pick up or delivery locations.
Communicate with Dispatch on new locations to determine deliverability and safety conditions for pick-up and delivery.
Double check all orders for accuracy.
Other Duties included but not limited to:
Assisting Appointment personnel with making appointments.
Filing for various departments.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Preferred:
One year of AS400 experience is a PLUS.
One year of Microsoft Excel and Outlook experience.
One year of an office environment experience.
Shift is Monday – Friday 8am – 5pm. Hourly rate is based on skills and experience. Sunland offers competitive benefits including Medical, Dental, Vision and Disability.
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