Patient Service Representative

Puget Sound Gastroenterology    Seattle, WA
Job Description

Patient Service Representative (Weekdays, Fremont) Puget Sound Gastroenterology has an exciting career opportunity for a Patient Service Representative to join our Seattle Fremont team, Monday – Friday, 8:30 am to 5:00 pm! We are a physician-directed organization providing comprehensive gastrointestinal medical services to patients and referring physicians in the Puget Sound area.

Our entire staff is committed to providing the highest quality medical care that is appropriate to the needs of our patients. We provide this care with compassion and consideration for the comfort and concerns of those we serve.

Essential Functions and Responsibilities: • Greet patients and provide instruction and/or direct as necessary both on the phone

and in-person
  • Schedule, reschedule and coordinate all patient appointments per clinic protocol
  • Answer phone calls courteously, collect and document detailed information, routing
  • phone calls appropriately
  • Accurately review and complete medical and insurance information
  • Understand and deliver high-quality customer service consistent with PSG’s
  • standards
  • Participate and contribute in a team-based environment
  • Follow HIPAA regulations to ensure confidentiality and security of patient health
  • records and PHI
  • Adapt and perform effectively in a fast-paced atmosphere, maintaining composure
  • Required Qualifications:

  • High School diploma or GED equivalent
  • One year of experience as a receptionist or patient service representative in a
  • healthcare setting
  • Excellent customer service and verbal/written communication skills
  • Preferred Qualifications:

  • Strong computer skills
  • Experience with EMR applications preferred
  • Our Ideal Candidate:

  • Enjoys working at the top of their ability, partnering with patients, providers, and
  • the care team
  • Values teamwork, problem solving, and adaptability
  • Is committed to delivering high-quality care and excellent customer service
  • Puget Sound Gastroenterology is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, great benefits, a beautiful office environment as well as consistent hours. And we enjoy 8 paid holidays per year! If you enjoy working in a fast-paced, detail oriented environment, we would like to hear from you! Please visit our website at Please attach your resume in a Microsoft Word or pdf format including cover letter in an email sent to with "PSR - FMO" in the subject line. Puget Sound Gastroenterology (PSG) is proud to be an Equal Opportunity Employer. PSG does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

    Sat, 16 Mar 2019 03:04:06 GMT

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