Practice Support Specialist

Providence Health & Services    Anchorage, AK
Job Description

Providence is calling a Practice Support Specialist (Pmg Ped Subspecialities, Day Shift, 1.0 FTE) to Providence Alaska Medical Center in Anchorage, Alaska. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

  • Greet patients/families, register, verifiesand update necessary information (including prepaid eligibility) on the system. Ensuresscheduled visits for patients are with appropriate authorizations. Assist the patient with the completion of routine forms. Reports problems and irregularities.

  • Ensure that the patient s next appointment is scheduled (if appropriate) and referrals are coordinated (if appropriate) prior to patient leaving the office.

  • Answer telephone and disburses callers in a friendly, prompt and accurate manner. Provide accurate information or takes messages when appropriate. Retrieve and disburse messages from answering service/machine and facsimile machine.

  • Schedule, cancel, reschedule and confirm office visits according to office scheduling procedure.

  • Prepare for the next day’s activities. This includes printing the physicians schedules (alphabetically and chronologically), pulling the medical records and printing encounter forms and demographic sheets.

  • Ensure maintenance of medical records.

  • Maintain and update current information on physician s schedule. Assist physician in keeping to the schedule in order to minimize patient wait times.

  • At staff request, schedule patient testing, procedures, referrals/consultations and admissions with hospitals, specialist and allied health agencies. Types and copies documents/forms as required.

  • Work with attorneys, court, and out of town clinics for staff scheduling.


Required qualifications for this position include:

  • H.S. Diploma or GED

  • Using a computer, printer, telephone, fax machine, calculator and photocopier.

Preferred qualifications for this position include:

  • 1 year in a medical office environment.

About Providence Alaska Medical Center

Providence Health & Services Alaska is among nation’s best employers for healthy lifestyles! The National Business Group on Health, a non-profit association of large U.S. employers, has honored Providence Alaska for its commitment and dedication to promoting a healthy workplace and encouraging our caregivers (employees) and families to support and maintain healthy lifestyles. Mountain-Pacific Quality Health has awarded Providence Alaska Medical Center with its Quality Achievement Award for high-quality care in the areas of heart attack, heart failure, pneumonia and surgical infection prevention. This is the highest honor awarded by Mountain-Pacific.

As the state’s largest hospital, Providence Alaska Medical Center provides full-service, comprehensive care to all Alaskans, a role unmatched by any other in the state. Within our community, you will find top notch ski resorts, kayaking, and wildlife. Enjoying the outdoors is just one of many reasons to live in and explore Alaska!

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Quality Nursing

Location: Alaska-Anchorage

Req ID: 252695

Wed, 26 Feb 2020 01:44:00 GMT

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