The purpose of this classification is to meet the needs of the public by receiving and directing visitors, telephone calls, and mail, and performing a variety of secretarial and records maintenance duties in the Development Services Department.
Answers the telephone and transfers calls; takes and delivers accurate phone messages; receives calls for other departments as necessary; records complaints; maintains phone log. Greets visitors and directs them to offices or to sources of information; responds to complaints. Receives express and regular mail; sorts and distributes mail; opens mail as requested; processes outgoing mail; logs and distributes deliveries. Assists people with information needs, including providing written and oral information; maintains supply of information, brochures, and documentation for the public. Composes, types and files a variety of documents, such as interoffice memos, monthly reports, technical reports, forms, and tables; types purchase orders, calendars, phone directories, and work orders; proof reads typed copies; compiles tables and summaries for statistical reports and budgets; generates and prints related reports; prepares and prints maps. Establishes and maintains departmental files, documents, and records; researches record retention and guidelines for retention; receives, identifies, stores, files, shelves, and retrieves records; repairs and replaces files and storage boxes. Receives various forms, reports, correspondence, manuals, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate. Accepts payments for various fees, permits, and services; enters data into the computer; issues receipts; balances receipts against transactions and posts transactions to cash receipt journal. Operates a computer to enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, or other software programs. Communicates with supervisor, employees, other departments, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. Performs minor maintenance on copier; calls for repair service as needed; maintains inventories and stock supply closet and copy room. Distributes flyers, letters, forms, etc as needed. Attends meetings and participates in departmental activities as needed.
High school diploma or GED; supplemented by college level course work or vocational training in office technology; supplemented by five (5) months previous experience and or training involving clerical work and records maintenance; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job.
We are an equal opportunity/drug free workplace employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal , state or local laws. Applicants with a known disability as defined under the Americans with Disabilities Act may request an accommodation in the recruitment or selection process but must request this accommodation no later than 48 hours prior to the need.
All resumes must be submitted with a completed County Application. Applications can be obtained at: Human Resources Office, 601 N Laurel Street, Springfield, GA 31329 or
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