Job DescriptionOur Associates (part-time) support the leadership team through operational execution and delivery of a rewarding customer experience. Our Associates (part-time) are part of a retail team of high-achievers, who have a passion for excellence, continuous improvement and obsess about getting things done. They are expected to embrace our Mission Statement and Success Drivers for the Associate (part-time) position and demonstrate Harbor Freight Tool's Core Principles.Responsibilities:Profit Maximization:* Consistently exhibit expected behaviors to exceed financial goals* Participate in company programs* Participate in special eventsOperational Execution:* Proficient in all assigned areas of responsibility* Accurate and timely completion of workload* Adhere to all company policies and proceduresTalent Optimization:* Exhibit job proficiency and expected behaviors* Contribute to a team atmosphereCustomer Experience:* Provide a helpful customer experience* Ensure items are in-stock* Ensure items are priced right* Maintain a safe, clean, and organized retail storeSuccess DriversAction Oriented:* Is action oriented and full of energy for the things they see as challenging* Enjoys working hard* Shows initiativeComposure:* Is calm and professional under pressure* Does not become defensive or irritatedCustomer Focus:* Acts with internal and external customers in mind* Understands how operational execution directly affects the customer experience* Establishes and maintains relationships with customers and associates through respectful and effective communication.Shared Duties:Profit Maximization* Adherence to Injury Illness Prevention Program* Assist in execution of Physical Inventory Standard Operating ProcedureTalent Optimization* Commitment to continued learning and self-development* Drive and support teamworkOperational Execution* Daily Download reviewCustomer Experience* Meet Customer Experience expectations* Friendly* Available* Quick* Execution of store recovery standards* Execution of daily cleaning checklistPrimary Duties:* Execution of:* Planograms* Pricing* Display Planner* Execution in accordance with Standard Operating Procedure:* Floor First Receiving* Replenishment* Recalibration* Cycle Counts* Other duties as assignedAdditional Duties* Participate in:* Name Collection* Extended Service Plan Program* Inside Track Club Program* Efficient processing of point of sale transactions* Act as witness for till, safe, and deposit countsRequirementsQualifications:* Retail or Customer Service experience preferredEducation:* High School graduate/Equivalent preferredPhysical Requirements:* Ability to communicate with customers and associates in person and via e-mail and telephone.* Ability to intermittently lift, push and/or pull up to 50 pounds.* Requires standing and moving for an entire shift.* Ability to lift, bend, kneel, climb, crawl and/or twist.* Ability to safely climb up and down a ladder.* Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP.Availability:* Ability to work a flexible schedule, including evenings, holidays, overnights and weekends as necessary to meet the needs of the retail business.* Regular attendance is an essential function of the job.
Posted on : 2021-03-01T07:58:18Z
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