We are looking for an experienced Digital Content Editor to join our US&C Community Operations content team. As a Content Editor, you'll flex your talents in content review and improvement, guideline creation and maintenance, data analysis, project management, and relationship-building to improve content quality and consistency at Uber.
The Content Creation function sits within the US&C Content Program, and is responsible for crafting and implementing internal and external support content: Help Center, Agent Knowledge Base, Saved Replies, and Automations Content.
Though this role is an individual contributor, you'll partner closely with the team's Content Strategists, and our Content Managers and their direct reports (30+), to ensure successful rollout and ongoing governance of major initiatives by their teams. This role reports to the region's Content Program Leader.
What You'll Do
Posted on : 1 month ago
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