The Site Reliability Engineer's objective is to "make things scale" which includes building software that automates experiences, developing utilities that provide insights/metrics, and providing instrumentation for the Engineering teams to more efficiently scale the platform.
Our guest experience management platform helps businesses curate amazing experiences for their customers, connecting existing disparate data points to tell a more comprehensive story of who the customer is, where they are in the moment, what they might enjoy and when helpful suggestions will be most beneficial. As part of the guest experience team, you'll help bridge the digital divide between guests and businesses, helping guests to enjoy a better experience and businesses to cultivate loyal customers and drive revenue.
The Site Reliability Engineer - Observability and Asset Management will bring expertise in designing and supporting highly-scalable, highly-available observability, monitoring, logging and application performance monitoring platforms. You will be involved in the design, implementation, and management of these platforms. You will debug problems in production and test environments, advise developers on best practices applicable to the environment, and maintain high-volume clusters in multiple datacenters. You will develop automation that improves deployment speed and service reliability of these platforms. Additionally you will handling asset management across the environments which will include defining inventory and tagging standards which will be used by the various monitoring application and automation.
Reports to: Engineering Manager, SRE
Travel Requirement: Up to 25%
Posted on : 9 days ago
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