Windows Desktop Support (SR1031)

SAIC    Albuquerque, NM
Job Description


SAIC is looking for a systems administrator to assist with classified and unclassified Windows environments, computer builds, upgrades, maintenance, office moves, diskless/diskfull support, data separation and security practices, conference room VTC/computer use support, vault escorting of trades contract employees for recertification upgrades, and other duties as assigned.  The successful candidate will have the ability to work well with multiple staff, managers, and other computer support groups in a high stress environment as a critical part of the position. This individual needs to have the proven ability to manage multiple and changing responsibilities to meet the dynamic nature of the position. This position will require interaction on a daily basis with no less 5 to 10 people as part of a team.  Primary Responsibilities and Abilities:
  • Installs, tests, administers, and documents distributed computing systems, including operating systems, shared components, commercial off-the-shelf application interoperability validation, and system security configuration management.
  • Supports a wide range of computer hardware, file storage subsystems, workstations, and peripherals
  • Supports team lead to determine integrated hardware and software solutions that meet performance, scalability, reliability, and security needs
  • Ability to understand the application and utilization of software packages
  • Ability to define systems requirements based on user/client needs, cost, and required integration with existing applications, systems, or platforms


    Required Skills
  • Bachelors degree and two years or more experience OR 6 years of experience in lieu of degree; or Masters degree and 0 years of related experience
  • 3 years’ experience in Windows system administration; troubleshooting (system setup, account management, backup/restore, network printers, application installation and peripheral installations, etc.)
  • 3 years Windows server systems experience
  • Excellent interpersonal and customer service skills and the ability to effectively collaborate with other IT professionals outside of the work center are also required.
  • Basic understanding of network technologies and concepts Â
  • Ability to travel for work Approximately 6 times a year to Kaui, HI
  • Must have an active DOEÂ L or DoD Secret clearance to start and be able to obtain and maintain a DOE Q clearance
  •  Desired Skills Â
  • Active DOE Q clearance
  • 5+ years of computer support at SNL
  • Experience with SCN computers running in a MSVDI
  • Experience with multiple software programs (Adobe Photoshop, DOORS, PDMLink, Adobe Acrobat, Office Suite, scanning and printing software, etc.)
  • Experience with SNL escorting requirements and ability to manage work while escorting
  • SNL site IT infrastructure experience to include SRN/SCN/SPN networking environments
  • Overview

    SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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    Tue, 12 Feb 2019 13:45:15 GMT

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